Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madison Corbett

Madison Corbett

April 18, 2025

5  out of  5
rating by Madison Corbett
"Erin is always so helpful everytime I email/ call her!"
Profile photo of Mary Van Lieu

Mary Van Lieu

April 14, 2025

5  out of  5
rating by Mary Van Lieu
"Erin always responds to my emails quickly to answer any questions."
We responded:
"Mary...Thank you so much for the nice comments about Erin! She is a great part of our team!! Thank you for the 5 Star review as well! "
Profile photo of Craig Rollins

Craig Rollins

April 2, 2025

5  out of  5
rating by Craig Rollins
"Leaving USAA after 40 years and finally getting some individual service on what really makes sense on Auto, Home and Umbrella policies. Thanks Rob!"
We responded:
"Thank you Craig!! We look forward to having you join the State Farm family!"
Profile photo of Scott Groshans

Scott Groshans

March 28, 2025

5  out of  5
rating by Scott Groshans
"I just asked Rob quote some commercial insurance coverages for me. He was very responsive and had a quote back to me the next day. As always, great service! Thanks Rob!"
We responded:
"Thank you for the 5 star review Scott! You and Laura are much appreciated! Thank you for your business and the tremendous support you've shown us over these last 28 years!!"
Profile photo of akeck2425

akeck2425

March 27, 2025

5  out of  5
rating by akeck2425
"We were referred to Rob by our agent in Wisconsin because he wanted to make sure we were getting the best service. 8 months in and I can say we have received nothing but the best service. Erin has come through for us each time and with very little effort on our end! Great agent to work with!"
We responded:
"Thank you so much for the kind words about both our agency and our team member, Erin! Your business and trust in our agency is much appreciated!"
Profile photo of Brent Childers

Brent Childers

March 25, 2025

5  out of  5
rating by Brent Childers
"Rob has taken care of our personal and business insurance needs for 15 years. We love the personal touch he and his staff provide and they always make us feel like their favorite client."
We responded:
"Brent...thank you so much for the kind words! We appreciate the loyalty that you and Jennifer have shown us over the years and hopefully for many years to come!!"
Profile photo of LaShana Burris-Wade

LaShana Burris-Wade

March 24, 2025

5  out of  5
rating by LaShana Burris-Wade
"Rob and his staff are very personable! They respond promptly back to emails. It is like a family being with them. State Farm rocks!"
We responded:
"What a nice comment! Thank you LaShana! We appreciate you and your trust in our agency!"
Profile photo of Randy Grantham

Randy Grantham

March 14, 2025

5  out of  5
rating by Randy Grantham
"Rob Joiner has been really fast answering some recent questions about our homeowners policy"
We responded:
"We love seeing reviews like this, Randy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Jason Ackerman

Jason Ackerman

March 11, 2025

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
Profile photo of jeff smith

jeff smith

March 11, 2025

5  out of  5
rating by jeff smith
"Been with Rob for years… cars, boat, house… always fair, always responsive and always fair. 5 stars !"
We responded:
"Jeff....Thank you so much for the 5 Star review!! You are much appreciated! Thank you for your loyalty all these years!!"
Profile photo of Quincy Goode

Quincy Goode

March 8, 2025

5  out of  5
rating by Quincy Goode
"Always feel like I'm being taken care of when talking to Rob. Can't recommend enough!"
We responded:
"Thank you for the 5 Star review Quincy!! I appreciate you and your trusting of my agency with your insurance needs!"
Profile photo of Ashley S

Ashley S

March 6, 2025

5  out of  5
rating by Ashley S
"Always friendly, informative, and responsive. Have been with SF for more than 40 years."
We responded:
"Ashley...thank you so much for the 5 Star review! SF is fortunate to have policyholders like you that have trusted us to protect you and your family from the risks of daily life for over 4 decades!!"
Profile photo of Bob Hearn

Bob Hearn

February 14, 2025

4  out of  5
rating by Bob Hearn
"Reached out to Rob Joiner today with a question around my insurance coverage. Rob quickly got back to me and and provided me the details and Information I needed to help determine a path forward. I have always found the the Joiner SF Team responsive and helpful."
We responded:
"Thank you for the great review Bob! Your confidence in me and my agency means more than you know!"
Profile photo of Susan Malone

Susan Malone

January 24, 2025

5  out of  5
rating by Susan Malone
"We have been with Rob for many years and he goes above and beyond for us!"
We responded:
"Thank you Susan! I'm always happy when I have a chance to talk with you or Kevin! Your trust in me and my agency means so much!"
Profile photo of Laura Thomas

Laura Thomas

January 8, 2025

5  out of  5
rating by Laura Thomas
"The young lady that I spoke with was very professional and polite. She made sure all of my questions were answered."
We responded:
"Thank you Laura! We appreciate the 5 Star review and the kind comments about my team member!"
Profile photo of Debbie Vinson

Debbie Vinson

December 30, 2024

5  out of  5
rating by Debbie Vinson
"Rob was very helpful ,kind, and courteous. Look forward to working with him"
We responded:
"Debbie...thank you for the 5 star review!! We appreciate your business!"
Profile photo of Kyle Cawthon

Kyle Cawthon

November 8, 2024

5  out of  5
rating by Kyle Cawthon
"Great business to work with!"
We responded:
"Kyle, thank you for your 5 star review!!"
Profile photo of John Gula

John Gula

October 16, 2024

5  out of  5
rating by John Gula
"Very friendly staff and have always had my needs met."
We responded:
"John, thank you so much for the 5 star review!! We are so happy that you have been pleased with our agency!!"
Profile photo of Misty Ray

Misty Ray

October 9, 2024

5  out of  5
rating by Misty Ray
"There office was extremely helpful in answering all my questions. Highly recommend."
We responded:
"Thank you Misty! We appreciate the 5 star review!"
Profile photo of Chadwick Jordan

Chadwick Jordan

October 9, 2024

5  out of  5
rating by Chadwick Jordan
"Top notch service. Questions are always answered with knowledge and patience. Love this agency."
We responded:
"Thanks Chad! We appreciate your5 star review!"
Profile photo of Marg Crim

Marg Crim

October 8, 2024

5  out of  5
rating by Marg Crim
"I have known the Rob Joiner Agency for over 25 years. They are very knowledgeable and friendly, I recommend you give them a call."
We responded:
"Thank you Marg!! Always appreciate your support!!"
Profile photo of A Y

A Y

October 8, 2024

5  out of  5
rating by A Y
"I enjoy working with the employees in this office. They are always very knowledgeable and helpful with any situation I present to them. Customer Service is outstanding at this agency. I would recommend calling for all of your insurance needs."
We responded:
"Thank you for the 5 star review!!"
Profile photo of Pamela Dunbar

Pamela Dunbar

October 7, 2024

5  out of  5
rating by Pamela Dunbar
"Erin was very helpful when talking to her. She's why I decided to change insurance companies"
We responded:
"Pamela....Thank you so much for the great review and nice comments about Erin! She is a sharp young lady and a huge asset to our team!!"
Profile photo of Roberta Hampton

Roberta Hampton

August 16, 2024

5  out of  5
rating by Roberta Hampton
"We have been clients of Rob Joiner State Farm for years. I recently consulted Erin with questions about my home owner's policy. She was helpful and informative, patient and kind. So glad I have this agency for my insurance needs."
We responded:
"Roberta…thank you so much for the kind words and I’m so glad that you’re happy with our agency!!"
Profile photo of Carol Newman

Carol Newman

August 8, 2024

5  out of  5
rating by Carol Newman
"Rob Joiner and his team are the best. They are very accommodating and helpful."
We responded:
"Carol, thank you for the great review!! We appreciate your business!!"