Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Viola Patton-Wheeler

Viola Patton-Wheeler

March 2, 2026

5  out of  5
rating by Viola Patton-Wheeler
"Thank you Grant for your assistance. Great service"
Profile photo of Alan Nichols

Alan Nichols

February 28, 2026

5  out of  5
rating by Alan Nichols
"Rob has always been responsive to questions and concerns. On the occasions I had a claim, he has backed me up and helped facilitate payment."
We responded:
"Thank you for the review, Alan! I am happy to hear that I was able to help you with your claim. Your feedback is valuable to me and I appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Matthew Elston

Matthew Elston

February 24, 2026

5  out of  5
rating by Matthew Elston
"Rob and his team are excellent to work with. You won’t be disappointed."
We responded:
"Thank you for the great review Matt! We appreciate your kind words!"
Profile photo of Anne Causey

Anne Causey

February 17, 2026

5  out of  5
rating by Anne Causey
"I spoke with GRANT WILLIS . Was very grand very knowledgeable about my issues. He will follow up with his boss ref to a question he wasn't sure about. Sent me e mail immediately on an item I needed. Very nice and very.polite"
We responded:
"Anne...thank you for the nice comments about Grant! He strives to provide excellent customer service and we are proud to have him on our team!"
Profile photo of Jill Bauer

Jill Bauer

February 16, 2026

5  out of  5
rating by Jill Bauer
"Rob Joiner and crew have been fantastic with handling my home and family auto insurance for years"
We responded:
"Jill....thank you for the very nice comments and the 5 Star Review! We appreciate your business and loyalty to my agency!!"
Profile photo of Mary Beth

Mary Beth

February 4, 2026

5  out of  5
rating by Mary Beth
"I have been with State Farm since I began driving at 15yo. Rob took over when the previous agent retired. Everything has always went smoothly when I’ve had to file a claim or needed help with anything!"
We responded:
"Mary Beth, thank you so much for the kind words and great review! We appreciate you and your continued loyalty to both my agency and State Farm more than you could know!"
Profile photo of Jason Ackerman

Jason Ackerman

January 27, 2026

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
Profile photo of Roger Sanders

Roger Sanders

January 8, 2026

5  out of  5
rating by Roger Sanders
"Erin was incredibly helpful and prompt! Saved me a bunch of money, just a delightful experience!"
We responded:
"Roger, Thank you so much for the nice comments and 5 star review!"
Profile photo of john folk

john folk

January 6, 2026

5  out of  5
rating by john folk
"Always friendly and willing to help. Rob joiner agency is very good and Willis was very helpful on helping me resolved an issue with my loan company kudos!"
We responded:
"John, thank for the nice comments and the 5 star review! Your business with our agency is much appreciated!!"
Profile photo of Joe P

Joe P

January 5, 2026

5  out of  5
rating by Joe P
"Staff are curious and service is wonderful I appreciate all that the company at Rob Joiner - state farm 🎉🎉"
We responded:
"Joe...thank you for your business and for the awesome 5 Star Review!! We very much appreciate it!"
Profile photo of Gail Dixon

Gail Dixon

January 4, 2026

1  out of  5
rating by Gail Dixon
"We currently have auto insurance with State ( Rob Joniner) Farm Our insurance ran out January 3 and we have not heard from them to renew. That is not the way to do business or to kerp customers. We have found insurance with a different company."
We responded:
"Gail...the renewal notice on your auto policy was sent to your address directly from State Farm Insurance Company on 11/1125 for your 1/3/26 renewal. Those renewal notices are automated and sent directly from State Farm vs. being mailed from my office. We also sent a text to you from my office on 1/7/26 at 4:46PM reminding you of the Auto policy renewal. I'm sorry that you were unhappy with our agency. Please let me know if we can ever be of service to you in the future."
Profile photo of Maria Romero

Maria Romero

December 31, 2025

5  out of  5
rating by Maria Romero
"A special congratulations to Erin Wood, she is a true professional! She listened carefully to our needs and did everything necessary to meet them. We were very pleased with her service."
We responded:
"Thank you for the wonderful review Maria! I'm so happy that you were pleased with Erin's services! She is an important part of our team and strives to take care of our customers!"
Profile photo of Robert Oleary

Robert Oleary

December 16, 2025

5  out of  5
rating by Robert Oleary
"This place is on top of their game!! Very fast, efficient and helpful. Please reach out to them for any of your insurance needs. They also saved me money and gave me better coverage!"
We responded:
"Robert, thank you so much for the five star review! I’m so glad that you’re pleased with our service and price!!"
Profile photo of christine adams

christine adams

November 25, 2025

5  out of  5
rating by christine adams
"I reached out for assistance with a policy for an HOA we manage and Erin was super helpful and got it for me right away. Thank you Erin"
We responded:
"Christine...thank you so much for the great review and the nice comments about Erin! She is a great member of my team!!!"
Profile photo of David Kemp

David Kemp

November 11, 2025

5  out of  5
rating by David Kemp
"Much appreciation to Erin Wood for her assistance with our insurance needs. With the added complication of being out-of-state, Erin's professionalism and cheerful can-do attitude was a God-send."
We responded:
"David…Thankyou for great review! I’m so happy that you are pleased with Erin’s helpfulness! Thank you so much for your business!"
Profile photo of John Nowaczewski

John Nowaczewski

November 5, 2025

5  out of  5
rating by John Nowaczewski
"Caring people helping make a difference in this broken world."
We responded:
"John, Thank you for the great review!!"
Profile photo of Kay Carver

Kay Carver

November 5, 2025

5  out of  5
rating by Kay Carver
"Grant was very helpful with my questions and quick to handle my requests!"
We responded:
"Kay…. thank you for your great review and nice comments about Grant! He is a very important part of our team and strives to be there for our customers!"
Profile photo of Seth Badger

Seth Badger

October 30, 2025

5  out of  5
rating by Seth Badger
"Rob and his team have been very helpful with my policies. I've appreciated how they've taken the time to understand where we are with our needs, their prompt communication, and educating us along the way. Would recommend him to everyone!"
We responded:
"Seth, thank you so much for the great review! We very much appreciate your business and are glad that you're happy with our agency! "
Profile photo of Amy Wolford

Amy Wolford

October 16, 2025

5  out of  5
rating by Amy Wolford
"We have enjoyed our experience with State Farm. Erin is always very nice and responds to us quickly and professionally anytime we have a question."
We responded:
"Amy...thank you so much for the wonderful review! Erin is always eager to help and I'll pass on your nice comments to her! Please reach out anytime you need us!!"
Profile photo of Christie Frazier

Christie Frazier

October 15, 2025

5  out of  5
rating by Christie Frazier
"Erin was very knowledgeable, made great recommendations and handle me with care."
We responded:
"Christie, thank you for sharing your experience with Erin! We greatly appreciate your business!"
Profile photo of Alyssa Vititow

Alyssa Vititow

October 13, 2025

5  out of  5
rating by Alyssa Vititow
"Extremely efficient and attentive. We have many policies with them and have for over 15 years. Would definitely recommend."
We responded:
"Alyssa, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Greg Meitus

Greg Meitus

October 9, 2025

5  out of  5
rating by Greg Meitus
"Excellent customer service from Erin Wood provided when I requested a homeowner's policy update."
We responded:
"We’re honored by your positive feedback and we are so happy that you're pleased with Erin's service! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Alan Kawakami

Alan Kawakami

October 3, 2025

5  out of  5
rating by Alan Kawakami
"I've been a long-time client of Rob Joiner and his team. They are always there to provide friendly and accurate information and are very responsive when exploring various options for my insurance and financial services needs. They're quick to respond and I always feel I have an advocate on my side."
We responded:
"Thank you for the awesome review Alan!! That means so much especially from a long time clients like you and your family!! "
Profile photo of c gaddy

c gaddy

September 29, 2025

5  out of  5
rating by c gaddy
"Great agency and great Agent! Always there when I need him."
We responded:
"Thank you Chris! As always, you are just too kind!"
Profile photo of Nicholas Comerford

Nicholas Comerford

September 29, 2025

5  out of  5
rating by Nicholas Comerford
"Changing insurance companies was without stress. Everything went smoothly. All questions were answered quickly and competently. Since they are a local office, it is easy to stop by for personal service."
We responded:
"Nicholas, thank you for the 5 Star review! I'm so glad that you are happy with the service that we provide! Please reach out anytime you need us and we'll be happy to assist! Thank you for the trust you put in our agency!"