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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laina Keiger

Laina Keiger

May 13, 2025

5  out of  5
rating by Laina Keiger
"I have been with Rob Joiner since moving here in 2003! They have always been able to answer my questions. I work with Erin Wood there quite a bit and she is so patient and helps by explaining things in a way that I can understand. Since we started there back in 2003 this office has seen our family grow from 2 cars to 5 cars, as well as homeowners and renters insurance. I would not consider other choices, they have been proving themselves time and again over the years!"
We responded:
"Laina...Thank you for those very kind words!! We very much appreciate your loyalty and your trust in our agency over all these years!! Looking forward to many more!! "
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Leo Pavao

May 8, 2025

5  out of  5
rating by Leo Pavao
"We’ve been with Rob Jointer for over 20 years and have always received excellent service and quick response for all of our needs. All of the associates are very friendly and make sure you have the coverages needed."
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Kelli Garrison

May 6, 2025

5  out of  5
rating by Kelli Garrison
"Ashley at Rob Joiner State Farm was professional, helpful and quick! I appreciate her!"
We responded:
"Kelli, Thank you for the 5 star review and the nice comments about Ashley! "
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Sherri McAteer

May 6, 2025

5  out of  5
rating by Sherri McAteer
"Erin is so responsive and it's a huge help when I'm scatter brained and busy!!"
We responded:
"Sherri…Thankyou so much for the great review and nice comments about Erin! She is a super member of our team!!"
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Caroline Clark

April 28, 2025

5  out of  5
rating by Caroline Clark
"Love the quality of service from Rob’s awesome team! Erin makes insurance fun!"
We responded:
"Thank you for the 5 Star review Caroline! I'm so glad that you're happy with our office and for the kind comments about Erin! She's a great team member and hard worker!! "
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Kev H

April 25, 2025

5  out of  5
rating by Kev H
"Rob Joiner - State Farm Insurance has always been extremely helpful in all of my interactions. Erin answers all my questions promptly."
We responded:
"Kev...Thank you so much for the 5 Star review! I'm glad that Erin was able to answer the questions that you had!"
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Ed Salter

April 24, 2025

4  out of  5
rating by Ed Salter
"The Rob Joiner agencies were very helpful and would recommend the State Farm services to anyone who's looking for insurance coverage."
We responded:
"Ed...Thank you for the very nice comments and the 5 Star review! Trusting my agency and State Farm with your insurance needs means more than you know!"
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Matt P

April 23, 2025

5  out of  5
rating by Matt P
"Good team and quick to help with my policy when needed."
We responded:
"Matt…glad you are happy with our service! Thank you so much for the 5 Star review!!"
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Ashley Redmond

April 21, 2025

5  out of  5
rating by Ashley Redmond
"Have been with this Statefarm office for several years and have always been happy! They are always quick to respond and make changes to our policy as needed. Highly recommend!"
We responded:
"Ashley...thank you so much for the 5 Star review!! We appreciate your business and hope to have you in the State Farm family for a long time to come!!"
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kelli greene

April 21, 2025

5  out of  5
rating by kelli greene
"Transferred from a competitor that we have been with for years and we have been delightfully pleased with the exceptional service that we have received from Mr. Joiner's team. Erin has been my consistent source of information since the switch, and she has answered every question with expediency and expertise! It's because of the proven experience of this team that Statefarm is now our only insurance provider for our vehicles and home!! Thank you team for taking the worry out of the most important needs in our family's lives!!"
We responded:
"Kelli...Thanks so much for the 5 Star review!! Trusting my agency and State Farm with your business is MUCH appreciated!!"
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Madison Corbett

April 18, 2025

5  out of  5
rating by Madison Corbett
"Erin is always so helpful everytime I email/ call her!"
We responded:
"Madison, Thank you for the nice comments about Erin and the 5 Star review!!"
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Mary Van Lieu

April 14, 2025

5  out of  5
rating by Mary Van Lieu
"Erin always responds to my emails quickly to answer any questions."
We responded:
"Mary...Thank you so much for the nice comments about Erin! She is a great part of our team!! Thank you for the 5 Star review as well! "
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Craig Rollins

April 2, 2025

5  out of  5
rating by Craig Rollins
"Leaving USAA after 40 years and finally getting some individual service on what really makes sense on Auto, Home and Umbrella policies. Thanks Rob!"
We responded:
"Thank you Craig!! We look forward to having you join the State Farm family!"
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Scott Groshans

March 28, 2025

5  out of  5
rating by Scott Groshans
"I just asked Rob quote some commercial insurance coverages for me. He was very responsive and had a quote back to me the next day. As always, great service! Thanks Rob!"
We responded:
"Thank you for the 5 star review Scott! You and Laura are much appreciated! Thank you for your business and the tremendous support you've shown us over these last 28 years!!"
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akeck2425

March 27, 2025

5  out of  5
rating by akeck2425
"We were referred to Rob by our agent in Wisconsin because he wanted to make sure we were getting the best service. 8 months in and I can say we have received nothing but the best service. Erin has come through for us each time and with very little effort on our end! Great agent to work with!"
We responded:
"Thank you so much for the kind words about both our agency and our team member, Erin! Your business and trust in our agency is much appreciated!"
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Brent Childers

March 25, 2025

5  out of  5
rating by Brent Childers
"Rob has taken care of our personal and business insurance needs for 15 years. We love the personal touch he and his staff provide and they always make us feel like their favorite client."
We responded:
"Brent...thank you so much for the kind words! We appreciate the loyalty that you and Jennifer have shown us over the years and hopefully for many years to come!!"
Profile photo of LaShana Burris-Wade

LaShana Burris-Wade

March 24, 2025

5  out of  5
rating by LaShana Burris-Wade
"Rob and his staff are very personable! They respond promptly back to emails. It is like a family being with them. State Farm rocks!"
We responded:
"What a nice comment! Thank you LaShana! We appreciate you and your trust in our agency!"
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Randy Grantham

March 14, 2025

5  out of  5
rating by Randy Grantham
"Rob Joiner has been really fast answering some recent questions about our homeowners policy"
We responded:
"We love seeing reviews like this, Randy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jason Ackerman

March 11, 2025

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
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jeff smith

March 11, 2025

5  out of  5
rating by jeff smith
"Been with Rob for years… cars, boat, house… always fair, always responsive and always fair. 5 stars !"
We responded:
"Jeff....Thank you so much for the 5 Star review!! You are much appreciated! Thank you for your loyalty all these years!!"
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Quincy Goode

March 8, 2025

5  out of  5
rating by Quincy Goode
"Always feel like I'm being taken care of when talking to Rob. Can't recommend enough!"
We responded:
"Thank you for the 5 Star review Quincy!! I appreciate you and your trusting of my agency with your insurance needs!"
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Ashley S

March 6, 2025

5  out of  5
rating by Ashley S
"Always friendly, informative, and responsive. Have been with SF for more than 40 years."
We responded:
"Ashley...thank you so much for the 5 Star review! SF is fortunate to have policyholders like you that have trusted us to protect you and your family from the risks of daily life for over 4 decades!!"
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Bob Hearn

February 14, 2025

4  out of  5
rating by Bob Hearn
"Reached out to Rob Joiner today with a question around my insurance coverage. Rob quickly got back to me and and provided me the details and Information I needed to help determine a path forward. I have always found the the Joiner SF Team responsive and helpful."
We responded:
"Thank you for the great review Bob! Your confidence in me and my agency means more than you know!"
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Susan Malone

January 24, 2025

5  out of  5
rating by Susan Malone
"We have been with Rob for many years and he goes above and beyond for us!"
We responded:
"Thank you Susan! I'm always happy when I have a chance to talk with you or Kevin! Your trust in me and my agency means so much!"
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Laura Thomas

January 8, 2025

5  out of  5
rating by Laura Thomas
"The young lady that I spoke with was very professional and polite. She made sure all of my questions were answered."
We responded:
"Thank you Laura! We appreciate the 5 Star review and the kind comments about my team member!"