Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Gula

John Gula

October 16, 2024

5  out of  5
rating by John Gula
"Very friendly staff and have always had my needs met."
We responded:
"John, thank you so much for the 5 star review!! We are so happy that you have been pleased with our agency!!"
Profile photo of Misty Ray

Misty Ray

October 9, 2024

5  out of  5
rating by Misty Ray
"There office was extremely helpful in answering all my questions. Highly recommend."
We responded:
"Thank you Misty! We appreciate the 5 star review!"
Profile photo of Chadwick Jordan

Chadwick Jordan

October 9, 2024

5  out of  5
rating by Chadwick Jordan
"Top notch service. Questions are always answered with knowledge and patience. Love this agency."
We responded:
"Thanks Chad! We appreciate your5 star review!"
Profile photo of Marg Crim

Marg Crim

October 8, 2024

5  out of  5
rating by Marg Crim
"I have known the Rob Joiner Agency for over 25 years. They are very knowledgeable and friendly, I recommend you give them a call."
We responded:
"Thank you Marg!! Always appreciate your support!!"
Profile photo of A Y

A Y

October 8, 2024

5  out of  5
rating by A Y
"I enjoy working with the employees in this office. They are always very knowledgeable and helpful with any situation I present to them. Customer Service is outstanding at this agency. I would recommend calling for all of your insurance needs."
We responded:
"Thank you for the 5 star review!!"
Profile photo of Pamela Dunbar

Pamela Dunbar

October 7, 2024

5  out of  5
rating by Pamela Dunbar
"Erin was very helpful when talking to her. She's why I decided to change insurance companies"
We responded:
"Pamela....Thank you so much for the great review and nice comments about Erin! She is a sharp young lady and a huge asset to our team!!"
Profile photo of Roberta Hampton

Roberta Hampton

August 16, 2024

5  out of  5
rating by Roberta Hampton
"We have been clients of Rob Joiner State Farm for years. I recently consulted Erin with questions about my home owner's policy. She was helpful and informative, patient and kind. So glad I have this agency for my insurance needs."
We responded:
"Roberta…thank you so much for the kind words and I’m so glad that you’re happy with our agency!!"
Profile photo of Carol Newman

Carol Newman

August 8, 2024

5  out of  5
rating by Carol Newman
"Rob Joiner and his team are the best. They are very accommodating and helpful."
We responded:
"Carol, thank you for the great review!! We appreciate your business!!"
Profile photo of Jonathan Murdock

Jonathan Murdock

July 22, 2024

5  out of  5
rating by Jonathan Murdock
"Mrs. Cramer was extremely helpful and responsive!"
We responded:
"Jonathan...thank you for the 5 Star review!! So happy that you were pleased with the service you got from Ashley!! She's a great member of our team!!"
Profile photo of Jason Nickolaisen

Jason Nickolaisen

June 6, 2024

5  out of  5
rating by Jason Nickolaisen
"First, what fantastic people at this location!! Erin and Rebecca two thumbs up, and six stars if I could give you that many!! My (now former) insurance company raised my rates dramatically last year after a speeding ticket. I sat with Erin and she worked to get my rates right at about where they were with my old insurance company before the speeding ticket. All three of my vehicles are now covered by State Farm. Erin kept my appointment time, saved me money, and followed up with a phone call making sure everything was locked in as she quoted. I met Mr. Rob Joiner on the way out, a nice person as well. Mr. Joiner you should be very proud of your staff, fantastic job ladies!! I highly recommend State Farm Rock Hill for all of your insurance needs, not just automobile coverage. Erin also gave me information about life, and renters insurance. If I decide on those coverages as well, my business will be going to Erin and State Farm of Rock Hill. Six stars!!! ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the 5 Star review Jason as well as the kind words about me and my team! You are much appreciated!!"
Profile photo of Tzupin 0730

Tzupin 0730

May 30, 2024

5  out of  5
rating by Tzupin 0730
"Rob Joiner’s office staff is very professional, knowledgeable, responds promptly and values us, the customer. I highly recommend them. Ben P."
We responded:
"Ben.....Thank you for the kind words and 5 Star rating!! We appreciate your business!!"
Profile photo of Kim Crean

Kim Crean

May 24, 2024

5  out of  5
rating by Kim Crean
"My Pop has to change insurance after my mom's passing. Rob Joiner and team went out of their way to guide him through the process, getting all the paperwork and making sure he understood everything. Truly a spectacular bunch!!"
We responded:
"Thanks so much Kim!! We loved helping your Pop!!"
Profile photo of Debbie Caricari

Debbie Caricari

April 27, 2024

5  out of  5
rating by Debbie Caricari
"Rob and his team do an excellent job! They were able to beat our previous rates with more comprehensive coverage! They are very friendly and easy to work with!"
We responded:
"Debbie...thank you so much for the great review!! We very much appreciate your business!!"
Profile photo of Canyon Jarmon

Canyon Jarmon

April 25, 2024

5  out of  5
rating by Canyon Jarmon
"Great service, support, and answering all my questions. Thanks Erin Woods for being there when I need help and have a wonderful day. C. Jarmon"
We responded:
"Canyon....thank you so much for the great review and kind words about Erin!! We appreciate your business!!"
Profile photo of Danielle Agerton

Danielle Agerton

April 24, 2024

5  out of  5
rating by Danielle Agerton
"Ashley was such a huge help signing my son up on insurance! Very polite, helpful and helped us save money!"
We responded:
"Danielle....Thanks so much for the kind words about Ashley!! She is a terrific member of my team and I'm so glad you are happy with the service that she provided you!"
Profile photo of anthony waddell

anthony waddell

April 24, 2024

5  out of  5
rating by anthony waddell
"Every time I need something, the staff is very helpful and friendly"
We responded:
"Anthony, thank you so much for your kind words!!! We appreciate your business and the 5 Star Review!!"
Profile photo of Ronald Montana

Ronald Montana

April 18, 2024

5  out of  5
rating by Ronald Montana
"Excellent service and extremely polite, helpful and informative."
We responded:
"Ronald. Thank you for the awesome review!! We appreciate your business!!"
Profile photo of Rick Collins

Rick Collins

April 17, 2024

5  out of  5
rating by Rick Collins
"Rob Joiner and team have always taken good care of me and are a pleasure to work with."
We responded:
"Rick...Thank you so much for the 5 Star review!! You've been with us for a long time and I very much appreciate your business and loyalty to both our agency and State Farm!"
Profile photo of JAQ Bess

JAQ Bess

April 16, 2024

5  out of  5
rating by JAQ Bess
"They are a great agency."
We responded:
"Thank you so much for the awesome 5 Star review!! We very much appreciate your business!!"
Profile photo of Keith Small

Keith Small

April 11, 2024

5  out of  5
rating by Keith Small
"Erin was great to work with, Sweet voice and great personality!"
We responded:
"Erin is a wonderful part of our team! I’m so glad she gave you great service! Thank you for the 5 Star review!!"
Profile photo of Keaimbre Hair

Keaimbre Hair

April 5, 2024

5  out of  5
rating by Keaimbre Hair
"I’ve been with Rob for over 5 years I have home, life, and car insurance with him. Rob and his team are the best Rebecca and Erin never let me down and they always return my phone calls and respond to my emails promptly. They are well respected…"
We responded:
"Keaimbre....thank you for the awesome 5 Star review!!! I also appreciate your kind comments on Rebekah and Erin!! They are two great members of my team!!!"
Profile photo of john folk

john folk

April 3, 2024

5  out of  5
rating by john folk
"Always friendly and willing to help."
We responded:
"John, thank for the nice comments and the 5 star review! Your business with our agency is much appreciated!!"
Profile photo of Ben

Ben

March 22, 2024

5  out of  5
rating by Ben
"Erin was a big help and got me through the process quick and easy."
We responded:
"Ben...Thank you for the five star review!! I'm so glad Erin was able to keep the process easy for you!!! "
Profile photo of David Johnson

David Johnson

March 11, 2024

5  out of  5
rating by David Johnson
"A great agency, always prompt when ever I had a question, everyone that works there are great."
We responded:
"Thank you, David, for recognizing our prompt service. We appreciate your feedback and are here to assist with any questions you may have in the future."
Profile photo of Sandi Hembree

Sandi Hembree

March 8, 2024

5  out of  5
rating by Sandi Hembree
"I switched insurance carriers about 9 months ago. BEST move I made was going with Rob Joiner State Farm Insurance. They are always there to answer my questions and to help me with all of my insurance needs. Go see them!"
We responded:
"Sandi...thank you so much for the kind words and great review!! We certainly appreciate your trust in our agency for all your insurance needs!"