Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Kemp

David Kemp

November 11, 2025

5  out of  5
rating by David Kemp
"Much appreciation to Erin Wood for her assistance with our insurance needs. With the added complication of being out-of-state, Erin's professionalism and cheerful can-do attitude was a God-send."
We responded:
"David…Thankyou for great review! I’m so happy that you are pleased with Erin’s helpfulness! Thank you so much for your business!"
Profile photo of John Nowaczewski

John Nowaczewski

November 5, 2025

5  out of  5
rating by John Nowaczewski
"Caring people helping make a difference in this broken world."
We responded:
"John, Thank you for the great review!!"
Profile photo of Kay Carver

Kay Carver

November 5, 2025

5  out of  5
rating by Kay Carver
"Grant was very helpful with my questions and quick to handle my requests!"
We responded:
"Kay…. thank you for your great review and nice comments about Grant! He is a very important part of our team and strives to be there for our customers!"
Profile photo of Seth Badger

Seth Badger

October 30, 2025

5  out of  5
rating by Seth Badger
"Rob and his team have been very helpful with my policies. I've appreciated how they've taken the time to understand where we are with our needs, their prompt communication, and educating us along the way. Would recommend him to everyone!"
We responded:
"Seth, thank you so much for the great review! We very much appreciate your business and are glad that you're happy with our agency! "
Profile photo of Amy Wolford

Amy Wolford

October 16, 2025

5  out of  5
rating by Amy Wolford
"We have enjoyed our experience with State Farm. Erin is always very nice and responds to us quickly and professionally anytime we have a question."
We responded:
"Amy...thank you so much for the wonderful review! Erin is always eager to help and I'll pass on your nice comments to her! Please reach out anytime you need us!!"
Profile photo of Jason Ackerman

Jason Ackerman

October 16, 2025

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
Profile photo of Christie Frazier

Christie Frazier

October 15, 2025

5  out of  5
rating by Christie Frazier
"Erin was very knowledgeable, made great recommendations and handle me with care."
We responded:
"Christie, thank you for sharing your experience with Erin! We greatly appreciate your business!"
Profile photo of Alyssa Vititow

Alyssa Vititow

October 13, 2025

5  out of  5
rating by Alyssa Vititow
"Extremely efficient and attentive. We have many policies with them and have for over 15 years. Would definitely recommend."
We responded:
"Alyssa, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency! If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Greg Meitus

Greg Meitus

October 9, 2025

5  out of  5
rating by Greg Meitus
"Excellent customer service from Erin Wood provided when I requested a homeowner's policy update."
We responded:
"We’re honored by your positive feedback and we are so happy that you're pleased with Erin's service! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Alan Kawakami

Alan Kawakami

October 3, 2025

5  out of  5
rating by Alan Kawakami
"I've been a long-time client of Rob Joiner and his team. They are always there to provide friendly and accurate information and are very responsive when exploring various options for my insurance and financial services needs. They're quick to respond and I always feel I have an advocate on my side."
We responded:
"Thank you for the awesome review Alan!! That means so much especially from a long time clients like you and your family!! "
Profile photo of c gaddy

c gaddy

September 29, 2025

5  out of  5
rating by c gaddy
"Great agency and great Agent! Always there when I need him."
We responded:
"Thank you Chris! As always, you are just too kind!"
Profile photo of Nicholas Comerford

Nicholas Comerford

September 29, 2025

5  out of  5
rating by Nicholas Comerford
"Changing insurance companies was without stress. Everything went smoothly. All questions were answered quickly and competently. Since they are a local office, it is easy to stop by for personal service."
We responded:
"Nicholas, thank you for the 5 Star review! I'm so glad that you are happy with the service that we provide! Please reach out anytime you need us and we'll be happy to assist! Thank you for the trust you put in our agency!"
Profile photo of Jack

Jack

September 25, 2025

5  out of  5
rating by Jack
"Been doing business with this agents office for a very long time. Always pleased with them."
We responded:
"Jack...Thanks so much for the 5 Star Review!! I'm so happy that you are pleased with our service! Please let us know whenever you need us!"
Profile photo of Sheila Sommers

Sheila Sommers

September 15, 2025

5  out of  5
rating by Sheila Sommers
"Very personable and efficient."
We responded:
"Thank you for the 5 Star review Sheila! We appreciate your business and are here if and when you need us!"
Profile photo of Codruta Boldis

Codruta Boldis

September 11, 2025

5  out of  5
rating by Codruta Boldis
"Erin is the best of the best ,Always ready to help,I will recomand her to all my friends Thank you Erin"
We responded:
"Codruta…thank you so much for the nice comments about Erin! She is a wonderful part of our team! Please reach out anytime you need us!"
Profile photo of Nic Johnson

Nic Johnson

September 11, 2025

5  out of  5
rating by Nic Johnson
"Highly recommend for all your insurance needs!!!"
We responded:
"Nic… thank you so much for the 5 Star review! We appreciate your business"
Profile photo of calcutta175

calcutta175

September 4, 2025

5  out of  5
rating by calcutta175
"Grant W. with State Farm insurance is an outstanding performer. He provided quotes for my home and vehicles very quickly and accurately."
We responded:
"Thank you so much for the 5 Star review and the nice comments about Grant! He does an outstanding job helping our customers!"
Profile photo of Carol Newman

Carol Newman

September 3, 2025

5  out of  5
rating by Carol Newman
"Rob Joiner and his team are the best. They are very accommodating and helpful."
We responded:
"Carol, thank you for the great review!! We appreciate your business!!"
Profile photo of Kelvin Hudson

Kelvin Hudson

September 2, 2025

5  out of  5
rating by Kelvin Hudson
"I have been at state farm for 16 yrs! Love them!"
We responded:
"We love seeing reviews like this, Kelvin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Edie

Edie

August 31, 2025

5  out of  5
rating by Edie
"Erin was absolutely the best to work with. Of five quotes that I requested e-mail communication only - she’s the only one that didn’t begin hounding me with phone calls. Our business relationship was established flawlessly with everything fully documented so I could easily reference back while quotes were coming in. State Farm’s bundled quotes were competitive and their ratings throughout the industry are always in the top three. Never had State Farm before. Thank you Erin. I’m glad I found you!"
We responded:
"Edie...thank you so much for the nice comments about Erin! She is a wonderful part of our team! Please reach out anytime you need us!"
Profile photo of Karen Smith

Karen Smith

August 22, 2025

5  out of  5
rating by Karen Smith
"Very helpful and courteous. A great group."
We responded:
"Karen...thank you so much for the 5 Star review!! Your business with our agency is MUCH appreciated!"
Profile photo of Monique Kirk

Monique Kirk

August 22, 2025

5  out of  5
rating by Monique Kirk
"Rob Joiner State Farm is absolutely amazing! I have known him and his staff for years and they are always so friendly, professional and responsive. I am a public school educator and Mr. Joiner is always so ready and available to support the efforts of our local schools. If you have any insurance needs, you won't regret choosing his agency!!"
We responded:
"Thank you for such kind words Monique!! My wife is a public school teacher, her mother was a teacher as was my mother! We love our educators!! Thank you for all you do!"
Profile photo of Scott Hollabaugh

Scott Hollabaugh

August 13, 2025

5  out of  5
rating by Scott Hollabaugh
"They have been very responsive to our needs and is very much appreciated."
We responded:
"Scott...thank you so much for the kind comments! I'm glad that you're happy with the service we provide at our agency! We appreciate you and your business!"
Profile photo of William Holster

William Holster

August 13, 2025

5  out of  5
rating by William Holster
"Very accommodating, helpful and honest!!"
We responded:
"Thank you so much Bill! I appreciate your kind words and glad that we were able to help! "
Profile photo of Malisha Singletary

Malisha Singletary

August 8, 2025

5  out of  5
rating by Malisha Singletary
"Joiners team is phenomenal. We have had service for years and my go to person Rebekah is always great responding and providing options. Big company with small town hospitality and service that we love in the South!"
We responded:
"Malisha...Thank you so much for the great review! Rebekah is a great member of my team and I'm glad that you are so happy with the service she has provided you! We appreciate your business!!"