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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronald Montana

April 18, 2024

5  out of  5 rating by Ronald Montana
"Excellent service and extremely polite, helpful and informative."
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Rick Collins

April 17, 2024

5  out of  5 rating by Rick Collins
"Rob Joiner and team have always taken good care of me and are a pleasure to work with."
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JAQ Bess

April 16, 2024

5  out of  5 rating by JAQ Bess
"They are a great agency."
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Keith Small

April 11, 2024

5  out of  5 rating by Keith Small
"Erin was great to work with, Sweet voice and great personality!"
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Keaimbre Hair

April 5, 2024

5  out of  5 rating by Keaimbre Hair
"I’ve been with Rob for over 5 years I have home, life, and car insurance with him. Rob and his team are the best Rebecca and Erin never let me down and they always return my phone calls and respond to my emails promptly. They are well respected…"
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john folk

April 3, 2024

5  out of  5 rating by john folk
"Always friendly and willing to help."
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Pamela Dunbar

March 25, 2024

5  out of  5 rating by Pamela Dunbar
"Erin was very helpful when talking to her. She's why I decided to change insurance companies"
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Ben

March 22, 2024

5  out of  5 rating by Ben
"Erin was a big help and got me through the process quick and easy."
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John Gula

March 14, 2024

5  out of  5 rating by John Gula
"Very friendly staff and have always had my needs met."
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David Johnson

March 11, 2024

5  out of  5 rating by David Johnson
"A great agency, always prompt when ever I had a question, everyone that works there are great."
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Sandi Hembree

March 8, 2024

5  out of  5 rating by Sandi Hembree
"I switched insurance carriers about 9 months ago. BEST move I made was going with Rob Joiner State Farm Insurance. They are always there to answer my questions and to help me with all of my insurance needs. Go see them!"
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Bernard Walker

March 7, 2024

5  out of  5 rating by Bernard Walker
"Keep up the great work."
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Tyler Lyons

March 6, 2024

5  out of  5 rating by Tyler Lyons
"Erin was amazing helped me with all my needs kept everything easy and simple"
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Anthony Washington

March 6, 2024

5  out of  5 rating by Anthony Washington
"Been with State Farm (Rob Joiner Agency) for years and I am very happy for many reasons. 1. I have great auto insurance coverage and it is very budget friendly. 2. Erin Wood, "The Producer" is very quick and responsive. Erin listens attentively to my inquiries and provides me with what I need to ensure the best available coverages for my family. Thank you, Erin!"
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Jordan Hieber

March 1, 2024

1  out of  5 rating by Jordan Hieber
"Didn’t answer the phone half the time, charged too much, and couldn’t change basic info on policies without it taking weeks and running into multiple problems. So happily I switched."
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Shawn Cramer

February 28, 2024

5  out of  5 rating by Shawn Cramer
"Impeccable service! Very prompt and accommodating! With how frustrating of jumping through the hoops of getting a newly purchased vehicle set up and on the road, the experience Rob Joiners team gave me took a tremendous amount of stress off of my plate not to mention the conversation with the agent was extremely articulate, professional, and she had answers to all of my questions. Definitely highly recommend & if I could give 10 stars I would! Actually ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
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Alan Kawakami

February 27, 2024

5  out of  5 rating by Alan Kawakami
"I've been a long-time client of Rob and his team. They are always there to provide friendly and accurate information and are very responsive when exploring various options for my insurance and financial services needs."
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Zachary Whetstine

January 30, 2024

5  out of  5 rating by Zachary Whetstine
"Rob Joiner office went above and beyond what I asked. They answered my questions I have and even gave me referrals to help in my problem."
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Quinn Graybill

January 23, 2024

5  out of  5 rating by Quinn Graybill
"Ashley and Becca were the biggest help with my situation! Extremely friendly and super easy to work with, I strongly recommend this State Farm location."
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Norris Faile

January 19, 2024

5  out of  5 rating by Norris Faile
"Awesome people to deal with . Highly recommend."
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Bridget McGee

January 12, 2024

5  out of  5 rating by Bridget McGee
"Amazing team! Ashley is always available to help with my needs and explain things to me in a way that is so easy to understand which can be a trait difficult to find in the insurance industry!"
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David Havnaer

January 3, 2024

5  out of  5 rating by David Havnaer
"I had some questions regarding policies written almost 40 years ago and Rob Joiner was very patient, answered all my questions and raised considerations I’d not previously contemplated. His attention to detail and customer service are wonderful. I highly recommend Rob."
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Mohammad Latif

December 17, 2023

5  out of  5 rating by Mohammad Latif
"Erin was very helpful and very communicative! I had a great experience. Rebekah and Ashley were also super polite and very friendly. I highly recommend consulting with them for all your needs!"
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Emily Baird

December 15, 2023

5  out of  5 rating by Emily Baird
"I called State Farm this week and received a quote significantly lower than what I have been paying for my home and auto insurance. Rebekah and Ashley were very helpful and got my husband and I taken care of in a matter of minutes. They answered all of our questions and were so helpful in explaining everything to us over the phone. Now we are going into the new year saving hundreds! I only wish my husband and I called sooner."
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Jenn

December 12, 2023

5  out of  5 rating by Jenn
"Love this office! Everyone is extremely helpful when I call or need anything. Very good at explaining coverage. Highly recommend!"