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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Timmy Sixx

September 22, 2023

5  out of  5 rating by Timmy Sixx
"Rob and his staff are amazing. Whenever I need help with something, they are quick to respond with whatever I need. I love having a real person to talk to on the phone instead of a robot. I enjoy the personal relationships I have with them. I highly recommend them to anyone and everyone."

Ken Whitten

September 20, 2023

5  out of  5 rating by Ken Whitten
"Rebekah at this State Farm location has been awesome. They have taken care of my insurances needs with great service. All ways helping when I need them. I would recommend them to all."

jennifer pedersen

September 19, 2023

5  out of  5 rating by jennifer pedersen
"Very friendly and helpful!! I appreciate you guys."

Tyler Lyons

September 11, 2023

5  out of  5 rating by Tyler Lyons
"Erin was amazing helped me with all my needs kept everything easy and simple"

Nick R

September 5, 2023

1  out of  5 rating by Nick R
"Been with this agent for around 10 years and had great service until recently. I went to insurance a golf cart and got quoted for $111.00 a year. When I got the policy they had the year as 2023 instead of 2010. I had even sent pictures of make,model, Serial number and year per their request. The new policy showed it was $150+. I spoke to Rob and he didn’t seem to show much concern that Erin had miss quoted and also said the price is right at $150. Erin and Tiffany told me it would change when the year got fixed. I had also asked for it to have full coverage when quoted which I was told theft and flood was not available. 2 months later and still nothing has been fix after reaching out a few times and feeling like they were just brushing me off I switched agents with the 4 soon to be 5 policy's I had. Also the new agent said flood and theft were available and that the original quote wasn’t for full coverage and the price should be around $180 a year all said and done. For something that should have been very simple they made complicated."

Barry Shane

August 25, 2023

5  out of  5 rating by Barry Shane
"Just moved into area had issue with existing insured ERIN help me and siting to resolve would highly recommend to see her if you need insurance"

Joseph Petrillo

August 24, 2023

5  out of  5 rating by Joseph Petrillo
"The girls are wonderful and on time with responding to my situation thanks."

Randy Grantham

August 23, 2023

5  out of  5 rating by Randy Grantham
"Rob Joiner has been the highest degree of both professional and kind over the last week or so, while walking us through comparative quotes, as we ponder a switch to State Farm."

Morgan Mills

August 21, 2023

5  out of  5 rating by Morgan Mills
"Rob was very helpful in my purchasing of life insurance. Extremely knowledgeable and friendly. I highly recommend talking to him if you are considering any type of insurance policy!"

James Hawkins

August 4, 2023

5  out of  5 rating by James Hawkins
"Erin was amazing!! Recently, an elderly parent had inadvertently let his car insurance coverage slip (through a different carrier), and all attempts to reinstate that coverage fell short. Erin listened with empathy, and was able to come up with a creative solution so that our elderly parent is now covered. We are beyond ecstatic. Thank you, Erin, for your stellar customer service skills and your ability to be creative in helping our elderly parent, a 30 year Navy vet. God bless you!"

Bryson Gunn

July 28, 2023

5  out of  5 rating by Bryson Gunn
"Great atmosphere. Amazing customer service here at Rob Joiner State Farm."

Christie Frazier

July 19, 2023

5  out of  5 rating by Christie Frazier
"Erin was very knowledgeable, made great recommendations and handle me with care."

mary may

July 3, 2023

1  out of  5 rating by mary may
"I would like to say when I first started using State farm as my insurance I was very happy my insurance premium was great in the last 5 months my insurance increase dramatically it went from $131 to $200 and $12 I don't understand I never had an accident any violations they only say they're basing it on a car that I purchased which is a Hyundai Elantra no one in Rock Hill has had their car stolen like North Carolina still in Hyundai's I'm very dissatisfied and soon will make a decision define over coverage I'm very disappointed in State farm insurance Rob joiner"

Angela Boydston

June 28, 2023

5  out of  5 rating by Angela Boydston
"Always courteous and respectful. Answers in a very timely manner"

Kelvin Hudson

June 27, 2023

5  out of  5 rating by Kelvin Hudson
"I have been at state farm for 16 yrs! Love them!"

Mia Pendergrass

June 21, 2023

5  out of  5 rating by Mia Pendergrass
"They are very professional people and I’m thankful to be insured by them"

Patricia Thompson

June 19, 2023

5  out of  5 rating by Patricia Thompson
"Needed to get renter's insurance set up and was able to get that done very quickly and for a reasonable rate with several payment options. Great customer service, very responsive. I would highly recommend this agent and his staff."

Daniel Roche

June 13, 2023

5  out of  5 rating by Daniel Roche
"Erin is the best. Knowledgeable and responsive is a powerful combination."

Celeste Lorraine

June 8, 2023

5  out of  5 rating by Celeste Lorraine
"Recently we updated our insurance policies with Tiffany. She answered all our questions and was able to get me the documents I needed. I have been asking for Tiffany by name for years and will continue to do so. She is wonderful to work with. I would highly recommend them"

Porsha Caldwell

June 7, 2023

5  out of  5 rating by Porsha Caldwell
"Thank you Erin! 😊 you are awesome."

Kathy Alkire

May 31, 2023

5  out of  5 rating by Kathy Alkire
"Everyone in Rob's office is always so great to work with. I want to give a shoutout to Erin for her help today."

Heavy Traffic

May 23, 2023

5  out of  5 rating by Heavy Traffic
"Very helpful after having a bad experience with another agency I was able to secure some great rates . Erin was great she really helped get the best rate possible. Thank you for welcoming me aboard."

Susan Bowling

May 23, 2023

5  out of  5 rating by Susan Bowling
"Very enjoyable to work with!"


May 8, 2023

5  out of  5 rating by Niko
"I have been using Rob joiner since I first started my insurance. Great people, and they have a welcoming environment. Just got my first motorcycle, so I called, and they helped me get everything situated within minutes."

Carlos Lopez

May 6, 2023

5  out of  5 rating by Carlos Lopez
"(Translated by Google) Very friendly (Original) Muy amables"