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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brent Childers

Brent Childers

March 25, 2025

5  out of  5
rating by Brent Childers
"Rob has taken care of our personal and business insurance needs for 15 years. We love the personal touch he and his staff provide and they always make us feel like their favorite client."
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LaShana Burris-Wade

March 24, 2025

5  out of  5
rating by LaShana Burris-Wade
"Rob and his staff are very personable! They respond promptly back to emails. It is like a family being with them. State Farm rocks!"
We responded:
"What a nice comment! Thank you LaShana! We appreciate you and your trust in our agency!"
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Randy Grantham

March 14, 2025

5  out of  5
rating by Randy Grantham
"Rob Joiner has been really fast answering some recent questions about our homeowners policy"
We responded:
"We love seeing reviews like this, Randy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jason Ackerman

March 11, 2025

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
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jeff smith

March 11, 2025

5  out of  5
rating by jeff smith
"Been with Rob for years… cars, boat, house… always fair, always responsive and always fair. 5 stars !"
We responded:
"Jeff....Thank you so much for the 5 Star review!! You are much appreciated! Thank you for your loyalty all these years!!"
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Quincy Goode

March 8, 2025

5  out of  5
rating by Quincy Goode
"Always feel like I'm being taken care of when talking to Rob. Can't recommend enough!"
We responded:
"Thank you for the 5 Star review Quincy!! I appreciate you and your trusting of my agency with your insurance needs!"
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Ashley S

March 6, 2025

5  out of  5
rating by Ashley S
"Always friendly, informative, and responsive. Have been with SF for more than 40 years."
We responded:
"Ashley...thank you so much for the 5 Star review! SF is fortunate to have policyholders like you that have trusted us to protect you and your family from the risks of daily life for over 4 decades!!"
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Bob Hearn

February 14, 2025

4  out of  5
rating by Bob Hearn
"Reached out to Rob Joiner today with a question around my insurance coverage. Rob quickly got back to me and and provided me the details and Information I needed to help determine a path forward. I have always found the the Joiner SF Team responsive and helpful."
We responded:
"Thank you for the great review Bob! Your confidence in me and my agency means more than you know!"
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Susan Malone

January 24, 2025

5  out of  5
rating by Susan Malone
"We have been with Rob for many years and he goes above and beyond for us!"
We responded:
"Thank you Susan! I'm always happy when I have a chance to talk with you or Kevin! Your trust in me and my agency means so much!"
Profile photo of Scott Groshans

Scott Groshans

January 24, 2025

5  out of  5
rating by Scott Groshans
"I just asked Rob quote some commercial insurance coverages for me. He was very responsive and had a quote back to me the next day. As always, great service! Thanks Rob!"
We responded:
"Thank you for the 5 star review Scott! You and Laura are much appreciated! Thank you for your business and the tremendous support you've shown us over these last 28 years!!"
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Laura Thomas

January 8, 2025

5  out of  5
rating by Laura Thomas
"The young lady that I spoke with was very professional and polite. She made sure all of my questions were answered."
We responded:
"Thank you Laura! We appreciate the 5 Star review and the kind comments about my team member!"
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Debbie Vinson

December 30, 2024

5  out of  5
rating by Debbie Vinson
"Rob was very helpful ,kind, and courteous. Look forward to working with him"
We responded:
"Debbie...thank you for the 5 star review!! We appreciate your business!"
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Kyle Cawthon

November 8, 2024

5  out of  5
rating by Kyle Cawthon
"Great business to work with!"
We responded:
"Kyle, thank you for your 5 star review!!"
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John Gula

October 16, 2024

5  out of  5
rating by John Gula
"Very friendly staff and have always had my needs met."
We responded:
"John, thank you so much for the 5 star review!! We are so happy that you have been pleased with our agency!!"
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Misty Ray

October 9, 2024

5  out of  5
rating by Misty Ray
"There office was extremely helpful in answering all my questions. Highly recommend."
We responded:
"Thank you Misty! We appreciate the 5 star review!"
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Chadwick Jordan

October 9, 2024

5  out of  5
rating by Chadwick Jordan
"Top notch service. Questions are always answered with knowledge and patience. Love this agency."
We responded:
"Thanks Chad! We appreciate your5 star review!"
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Marg Crim

October 8, 2024

5  out of  5
rating by Marg Crim
"I have known the Rob Joiner Agency for over 25 years. They are very knowledgeable and friendly, I recommend you give them a call."
We responded:
"Thank you Marg!! Always appreciate your support!!"
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A Y

October 8, 2024

5  out of  5
rating by A Y
"I enjoy working with the employees in this office. They are always very knowledgeable and helpful with any situation I present to them. Customer Service is outstanding at this agency. I would recommend calling for all of your insurance needs."
We responded:
"Thank you for the 5 star review!!"
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Pamela Dunbar

October 7, 2024

5  out of  5
rating by Pamela Dunbar
"Erin was very helpful when talking to her. She's why I decided to change insurance companies"
We responded:
"Pamela....Thank you so much for the great review and nice comments about Erin! She is a sharp young lady and a huge asset to our team!!"
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Roberta Hampton

August 16, 2024

5  out of  5
rating by Roberta Hampton
"We have been clients of Rob Joiner State Farm for years. I recently consulted Erin with questions about my home owner's policy. She was helpful and informative, patient and kind. So glad I have this agency for my insurance needs."
We responded:
"Roberta…thank you so much for the kind words and I’m so glad that you’re happy with our agency!!"
Profile photo of Carol Newman

Carol Newman

August 8, 2024

5  out of  5
rating by Carol Newman
"Rob Joiner and his team are the best. They are very accommodating and helpful."
We responded:
"Carol, thank you for the great review!! We appreciate your business!!"
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Jonathan Murdock

July 22, 2024

5  out of  5
rating by Jonathan Murdock
"Mrs. Cramer was extremely helpful and responsive!"
We responded:
"Jonathan...thank you for the 5 Star review!! So happy that you were pleased with the service you got from Ashley!! She's a great member of our team!!"
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Jason Nickolaisen

June 6, 2024

5  out of  5
rating by Jason Nickolaisen
"First, what fantastic people at this location!! Erin and Rebecca two thumbs up, and six stars if I could give you that many!! My (now former) insurance company raised my rates dramatically last year after a speeding ticket. I sat with Erin and she worked to get my rates right at about where they were with my old insurance company before the speeding ticket. All three of my vehicles are now covered by State Farm. Erin kept my appointment time, saved me money, and followed up with a phone call making sure everything was locked in as she quoted. I met Mr. Rob Joiner on the way out, a nice person as well. Mr. Joiner you should be very proud of your staff, fantastic job ladies!! I highly recommend State Farm Rock Hill for all of your insurance needs, not just automobile coverage. Erin also gave me information about life, and renters insurance. If I decide on those coverages as well, my business will be going to Erin and State Farm of Rock Hill. Six stars!!! ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the 5 Star review Jason as well as the kind words about me and my team! You are much appreciated!!"
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Tzupin 0730

May 30, 2024

5  out of  5
rating by Tzupin 0730
"Rob Joiner’s office staff is very professional, knowledgeable, responds promptly and values us, the customer. I highly recommend them. Ben P."
We responded:
"Ben.....Thank you for the kind words and 5 Star rating!! We appreciate your business!!"
Profile photo of Kim Crean

Kim Crean

May 24, 2024

5  out of  5
rating by Kim Crean
"My Pop has to change insurance after my mom's passing. Rob Joiner and team went out of their way to guide him through the process, getting all the paperwork and making sure he understood everything. Truly a spectacular bunch!!"
We responded:
"Thanks so much Kim!! We loved helping your Pop!!"