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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Crowder

June 20, 2025

5  out of  5
rating by Lauren Crowder
"Ashley and Grant are outstanding. Their kindness and willingness to help are top tier. Fantastic people!"
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Mitchell McGee

June 18, 2025

5  out of  5
rating by Mitchell McGee
"I highly recommend working with Rob Joiner's State Farm Agency. Specifically ask for Grant Willis, he is a true professional and made the whole process quick and easy."
We responded:
"Mitchell...thank you for the 5 Star review!! Thank you as well for the nice comments about Grant! He's a great part of our team! We appreciate your business!"
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Widget Hawk

June 12, 2025

5  out of  5
rating by Widget Hawk
"Had a great experience dealing with Grant Willis at State Farm! He was delightful, patient and very thorough. Even better than that he saved us $. Thanks Grant and Rob Joiner State Farm."
We responded:
"Widget…Thankyou for the nice comments about Grant. He’s a great part of our team!! Thank you for trusting State Farm and our agency with your business! "
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Kelvin Hudson

June 11, 2025

5  out of  5
rating by Kelvin Hudson
"I have been at state farm for 16 yrs! Love them!"
We responded:
"We love seeing reviews like this, Kelvin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Tyler Lesneski

June 10, 2025

5  out of  5
rating by Tyler Lesneski
"Rebekah’s CS is top notch. She is extremely responsive and helped my issue quickly."
We responded:
"Tyler...thank you so much for the nice comments about Rebekah!! She's a great part of our team here and we're fortunate to have her! Thank you as well for the 5 Star Review!! It is MUCH appreciated! "
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Craig Haisley

June 3, 2025

5  out of  5
rating by Craig Haisley
"Rebekah and Rob from State Farm Rob Joiner great customer service! Always ready to help or answer questions!!"
We responded:
"Thank you Craig!! We very much appreciate your comments! Bekah does a great job and I thank you for mentioning her!! "
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Kelly- Proud New Yorker

June 2, 2025

5  out of  5
rating by Kelly- Proud New Yorker
"It's always a pleasure doing business with this State Farm office. They are courteous, well knowledgeable and eager to help."
We responded:
"Kelly...thank you so much for your 5 Star review! I'm glad that my agency holds up to the service you expect from State Farm! We appreciate your business very much!!"
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Ron Sims

May 30, 2025

5  out of  5
rating by Ron Sims
"Been with Rob Joiner for over 20 years, a I have worked with Erin and Ashley many times and have always been satisfied with their knowledge and help. They always respond to questions and policy info. Highly recommend this office for your insurance needs"
We responded:
"Ron...thank you so much for the nice comments about Erin and Ashley! They are terrific members of my team and I'm so glad you're happy with the service that they've provided! Thank you for your loyalty to my agency and State Farm!!"
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Nancy B

May 29, 2025

5  out of  5
rating by Nancy B
"Grant Willis promptly returned emails/calls as well as explained the commercial auto policy (and options) thoroughly. Not only was he knowledgeable, but friendly and courteous. I highly recommend Grant as well as State Farm."
We responded:
"Nancy...Thank you so much for the kind words about Grant! We are proud to have Grant on our Team and appreciate your business very much!!"
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Ed Salter

May 28, 2025

5  out of  5
rating by Ed Salter
"The Rob Joiner agencies were very helpful and would recommend the State Farm services to anyone who's looking for insurance coverage."
We responded:
"Ed...Thank you for the very nice comments and the 5 Star review! Trusting my agency and State Farm with your insurance needs means more than you know!"
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richestyouknow

May 27, 2025

5  out of  5
rating by richestyouknow
"Love the staff at Rob Joiner State Farm. They go the extra mile each time I need help with an issue, questions about our policy, or changes about our policy. I highly recommend their insurance company."
We responded:
"Thank you so much for the nice comments! My team is very customer focused and strives to take care of whatever needs that they might have. Thank you for trusting us with your business!"
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Laina Keiger

May 13, 2025

5  out of  5
rating by Laina Keiger
"I have been with Rob Joiner since moving here in 2003! They have always been able to answer my questions. I work with Erin Wood there quite a bit and she is so patient and helps by explaining things in a way that I can understand. Since we started there back in 2003 this office has seen our family grow from 2 cars to 5 cars, as well as homeowners and renters insurance. I would not consider other choices, they have been proving themselves time and again over the years!"
We responded:
"Laina...Thank you for those very kind words!! We very much appreciate your loyalty and your trust in our agency over all these years!! Looking forward to many more!! "
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Leo Pavao

May 8, 2025

5  out of  5
rating by Leo Pavao
"We’ve been with Rob Jointer for over 20 years and have always received excellent service and quick response for all of our needs. All of the associates are very friendly and make sure you have the coverages needed."
We responded:
"Thanks so much Leo!! We appreciate your 5 Star review!"
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Kelli Garrison

May 6, 2025

5  out of  5
rating by Kelli Garrison
"Ashley at Rob Joiner State Farm was professional, helpful and quick! I appreciate her!"
We responded:
"Kelli, Thank you for the 5 star review and the nice comments about Ashley! "
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Sherri McAteer

May 6, 2025

5  out of  5
rating by Sherri McAteer
"Erin is so responsive and it's a huge help when I'm scatter brained and busy!!"
We responded:
"Sherri…Thankyou so much for the great review and nice comments about Erin! She is a super member of our team!!"
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Caroline Clark

April 28, 2025

5  out of  5
rating by Caroline Clark
"Love the quality of service from Rob’s awesome team! Erin makes insurance fun!"
We responded:
"Thank you for the 5 Star review Caroline! I'm so glad that you're happy with our office and for the kind comments about Erin! She's a great team member and hard worker!! "
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Kev H

April 25, 2025

5  out of  5
rating by Kev H
"Rob Joiner - State Farm Insurance has always been extremely helpful in all of my interactions. Erin answers all my questions promptly."
We responded:
"Kev...Thank you so much for the 5 Star review! I'm glad that Erin was able to answer the questions that you had!"
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Matt P

April 23, 2025

5  out of  5
rating by Matt P
"Good team and quick to help with my policy when needed."
We responded:
"Matt…glad you are happy with our service! Thank you so much for the 5 Star review!!"
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Ashley Redmond

April 21, 2025

5  out of  5
rating by Ashley Redmond
"Have been with this Statefarm office for several years and have always been happy! They are always quick to respond and make changes to our policy as needed. Highly recommend!"
We responded:
"Ashley...thank you so much for the 5 Star review!! We appreciate your business and hope to have you in the State Farm family for a long time to come!!"
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kelli greene

April 21, 2025

5  out of  5
rating by kelli greene
"Transferred from a competitor that we have been with for years and we have been delightfully pleased with the exceptional service that we have received from Mr. Joiner's team. Erin has been my consistent source of information since the switch, and she has answered every question with expediency and expertise! It's because of the proven experience of this team that Statefarm is now our only insurance provider for our vehicles and home!! Thank you team for taking the worry out of the most important needs in our family's lives!!"
We responded:
"Kelli...Thanks so much for the 5 Star review!! Trusting my agency and State Farm with your business is MUCH appreciated!!"
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Madison Corbett

April 18, 2025

5  out of  5
rating by Madison Corbett
"Erin is always so helpful everytime I email/ call her!"
We responded:
"Madison, Thank you for the nice comments about Erin and the 5 Star review!!"
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Mary Van Lieu

April 14, 2025

5  out of  5
rating by Mary Van Lieu
"Erin always responds to my emails quickly to answer any questions."
We responded:
"Mary...Thank you so much for the nice comments about Erin! She is a great part of our team!! Thank you for the 5 Star review as well! "
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Craig Rollins

April 2, 2025

5  out of  5
rating by Craig Rollins
"Leaving USAA after 40 years and finally getting some individual service on what really makes sense on Auto, Home and Umbrella policies. Thanks Rob!"
We responded:
"Thank you Craig!! We look forward to having you join the State Farm family!"
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Scott Groshans

March 28, 2025

5  out of  5
rating by Scott Groshans
"I just asked Rob quote some commercial insurance coverages for me. He was very responsive and had a quote back to me the next day. As always, great service! Thanks Rob!"
We responded:
"Thank you for the 5 star review Scott! You and Laura are much appreciated! Thank you for your business and the tremendous support you've shown us over these last 28 years!!"
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akeck2425

March 27, 2025

5  out of  5
rating by akeck2425
"We were referred to Rob by our agent in Wisconsin because he wanted to make sure we were getting the best service. 8 months in and I can say we have received nothing but the best service. Erin has come through for us each time and with very little effort on our end! Great agent to work with!"
We responded:
"Thank you so much for the kind words about both our agency and our team member, Erin! Your business and trust in our agency is much appreciated!"