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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Sommers

September 15, 2025

5  out of  5
rating by Sheila Sommers
"Very personable and efficient."
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Codruta Boldis

September 11, 2025

5  out of  5
rating by Codruta Boldis
"Erin is the best of the best ,Always ready to help,I will recomand her to all my friends Thank you Erin"
We responded:
"Codruta…thank you so much for the nice comments about Erin! She is a wonderful part of our team! Please reach out anytime you need us!"
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Nic Johnson

September 11, 2025

5  out of  5
rating by Nic Johnson
"Highly recommend for all your insurance needs!!!"
We responded:
"Nic… thank you so much for the 5 Star review! We appreciate your business"
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calcutta175

September 4, 2025

5  out of  5
rating by calcutta175
"Grant W. with State Farm insurance is an outstanding performer. He provided quotes for my home and vehicles very quickly and accurately."
We responded:
"Thank you so much for the 5 Star review and the nice comments about Grant! He does an outstanding job helping our customers!"
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Carol Newman

September 3, 2025

5  out of  5
rating by Carol Newman
"Rob Joiner and his team are the best. They are very accommodating and helpful."
We responded:
"Carol, thank you for the great review!! We appreciate your business!!"
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Kelvin Hudson

September 2, 2025

5  out of  5
rating by Kelvin Hudson
"I have been at state farm for 16 yrs! Love them!"
We responded:
"We love seeing reviews like this, Kelvin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Edie

August 31, 2025

5  out of  5
rating by Edie
"Erin was absolutely the best to work with. Of five quotes that I requested e-mail communication only - she’s the only one that didn’t begin hounding me with phone calls. Our business relationship was established flawlessly with everything fully documented so I could easily reference back while quotes were coming in. State Farm’s bundled quotes were competitive and their ratings throughout the industry are always in the top three. Never had State Farm before. Thank you Erin. I’m glad I found you!"
We responded:
"Edie...thank you so much for the nice comments about Erin! She is a wonderful part of our team! Please reach out anytime you need us!"
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Karen Smith

August 22, 2025

5  out of  5
rating by Karen Smith
"Very helpful and courteous. A great group."
We responded:
"Karen...thank you so much for the 5 Star review!! Your business with our agency is MUCH appreciated!"
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Monique Kirk

August 22, 2025

5  out of  5
rating by Monique Kirk
"Rob Joiner State Farm is absolutely amazing! I have known him and his staff for years and they are always so friendly, professional and responsive. I am a public school educator and Mr. Joiner is always so ready and available to support the efforts of our local schools. If you have any insurance needs, you won't regret choosing his agency!!"
We responded:
"Thank you for such kind words Monique!! My wife is a public school teacher, her mother was a teacher as was my mother! We love our educators!! Thank you for all you do!"
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Scott Hollabaugh

August 13, 2025

5  out of  5
rating by Scott Hollabaugh
"They have been very responsive to our needs and is very much appreciated."
We responded:
"Scott...thank you so much for the kind comments! I'm glad that you're happy with the service we provide at our agency! We appreciate you and your business!"
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William Holster

August 13, 2025

5  out of  5
rating by William Holster
"Very accommodating, helpful and honest!!"
We responded:
"Thank you so much Bill! I appreciate your kind words and glad that we were able to help! "
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Malisha Singletary

August 8, 2025

5  out of  5
rating by Malisha Singletary
"Joiners team is phenomenal. We have had service for years and my go to person Rebekah is always great responding and providing options. Big company with small town hospitality and service that we love in the South!"
We responded:
"Malisha...Thank you so much for the great review! Rebekah is a great member of my team and I'm glad that you are so happy with the service she has provided you! We appreciate your business!!"
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Rhonda Lennox-Langford

August 7, 2025

5  out of  5
rating by Rhonda Lennox-Langford
"You can’t find a better insurance agency! Rob Joiners team has always gone above and beyond to assist me with my insurance needs ❤️"
We responded:
"Rhonda…we appreciate your nice comments and are so happy that we are meeting your expectations! Thank you for the 5 Star review!!"
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Vicki Danz

August 5, 2025

5  out of  5
rating by Vicki Danz
"I spoke with Erin today and she was absolutely fantastic! She was very nice and very professional beyond words!"
We responded:
"Vicki… Thank you so much for the kind words about Erin! I’m so glad you’re happy with her service, she is a great member of my team! Thank you so much for trusting your business to our agency!"
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MaryAnn Brady

August 1, 2025

5  out of  5
rating by MaryAnn Brady
"Grant was very personable and worked with me to tailor our coverage to our needs. Great representative for State Farm!"
We responded:
"MaryAnn…thank you for your nice comments about Grant! We appreciate your business!!"
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C Woodruff

July 29, 2025

4  out of  5
rating by C Woodruff
"Erin is always so good to work with. Very helpful and responsive."
We responded:
"Thank you so much for the nice review and kind comments about Erin! We appreciate your trust in our agency!!"
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Antonio Wade

July 28, 2025

5  out of  5
rating by Antonio Wade
"I only work with Erin. She respond back in a timely manner. She make sure she gives me the correct information. Which means, if she has to ask questions, reach out to underwriting or get the information from a co worker. She does just that! She is very professional, accurate and consistent. Thank you Erin for always making sure I get the right answer."
We responded:
"Antonio...Thanks so much for the 5 Star review!! I will pass on your very nice comments about Erin to her!! Hope you are doing well!!"
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Tyler Burris

July 28, 2025

5  out of  5
rating by Tyler Burris
"Grant has been a lot of help and made the process very easy. 5 stars hands down."
We responded:
"Tyler...thank you for your business and the nice comments about Grant!!"
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Brent Zonyk

July 23, 2025

5  out of  5
rating by Brent Zonyk
"Always friendly and professional service"
We responded:
"Brent...thank you for the 5 star review!!"
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Harman Gill

July 21, 2025

5  out of  5
rating by Harman Gill
"Great customer experience with Grant Willis who patiently helped me navigate different coverage options. Recommend it for experience and competitiveness."
We responded:
"Harman....thanks so much for the nice comments about our team member, Grant Willis! We appreciate you and your business very much!!"
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Leo Bringeskog

July 17, 2025

5  out of  5
rating by Leo Bringeskog
"I’ve dealt with them numerous times over the years they always been great. My family’s been with State Farm for over 20 years and They have never let us down. This is a great office definitely the place to go to."
We responded:
"Leo...thank you for the nice comments and the 5 Star review!! We appreciate your business and your confidence in our agency!"
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Brad Devereaux

July 14, 2025

5  out of  5
rating by Brad Devereaux
"Grant was a big help in reviewing my auto coverage."
We responded:
"Brad…Thankyou so much for the great review! So glad that Grant was such a great help to you! "
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Nancy Griffin

July 7, 2025

5  out of  5
rating by Nancy Griffin
"Always help available when needed!"
We responded:
"Nancy...thank you so much for the kind words and great review! We appreciate you and your trust in our agency!"
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Beth Carmichael

July 7, 2025

5  out of  5
rating by Beth Carmichael
"We have been with Rob Joiner for over 25 years and are very pleased with the service"
We responded:
"Beth, thank you so much for the kind words and the 5 Star review! We're so happy that you are pleased with our service! I hope we have your trust for the next 25 years!!"
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robert sturghill

June 27, 2025

5  out of  5
rating by robert sturghill
"Quick and easy service"
We responded:
"Robert…Thankyou for the awesome 5 Star review!! I’m so happy that you are pleased with our service!!"