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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john folk

January 6, 2026

5  out of  5
rating by john folk
"Always friendly and willing to help. Rob joiner agency is very good and Willis was very helpful on helping me resolved an issue with my loan company kudos!"
We responded:
"John, thank for the nice comments and the 5 star review! Your business with our agency is much appreciated!!"
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Joe P

January 5, 2026

5  out of  5
rating by Joe P
"Staff are curious and service is wonderful I appreciate all that the company at Rob Joiner - state farm 🎉🎉"
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Gail Dixon

January 4, 2026

1  out of  5
rating by Gail Dixon
"We currently have auto insurance with State ( Rob Joniner) Farm Our insurance ran out January 3 and we have not heard from them to renew. That is not the way to do business or to kerp customers. We have found insurance with a different company."
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Maria Romero

December 31, 2025

5  out of  5
rating by Maria Romero
"A special congratulations to Erin Wood, she is a true professional! She listened carefully to our needs and did everything necessary to meet them. We were very pleased with her service."
We responded:
"Thank you for the wonderful review Maria! I'm so happy that you were pleased with Erin's services! She is an important part of our team and strives to take care of our customers!"
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Robert Oleary

December 16, 2025

5  out of  5
rating by Robert Oleary
"This place is on top of their game!! Very fast, efficient and helpful. Please reach out to them for any of your insurance needs. They also saved me money and gave me better coverage!"
We responded:
"Robert, thank you so much for the five star review! I’m so glad that you’re pleased with our service and price!!"
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christine adams

November 25, 2025

5  out of  5
rating by christine adams
"I reached out for assistance with a policy for an HOA we manage and Erin was super helpful and got it for me right away. Thank you Erin"
We responded:
"Christine...thank you so much for the great review and the nice comments about Erin! She is a great member of my team!!!"
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David Kemp

November 11, 2025

5  out of  5
rating by David Kemp
"Much appreciation to Erin Wood for her assistance with our insurance needs. With the added complication of being out-of-state, Erin's professionalism and cheerful can-do attitude was a God-send."
We responded:
"David…Thankyou for great review! I’m so happy that you are pleased with Erin’s helpfulness! Thank you so much for your business!"
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John Nowaczewski

November 5, 2025

5  out of  5
rating by John Nowaczewski
"Caring people helping make a difference in this broken world."
We responded:
"John, Thank you for the great review!!"
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Kay Carver

November 5, 2025

5  out of  5
rating by Kay Carver
"Grant was very helpful with my questions and quick to handle my requests!"
We responded:
"Kay…. thank you for your great review and nice comments about Grant! He is a very important part of our team and strives to be there for our customers!"
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Seth Badger

October 30, 2025

5  out of  5
rating by Seth Badger
"Rob and his team have been very helpful with my policies. I've appreciated how they've taken the time to understand where we are with our needs, their prompt communication, and educating us along the way. Would recommend him to everyone!"
We responded:
"Seth, thank you so much for the great review! We very much appreciate your business and are glad that you're happy with our agency! "
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Amy Wolford

October 16, 2025

5  out of  5
rating by Amy Wolford
"We have enjoyed our experience with State Farm. Erin is always very nice and responds to us quickly and professionally anytime we have a question."
We responded:
"Amy...thank you so much for the wonderful review! Erin is always eager to help and I'll pass on your nice comments to her! Please reach out anytime you need us!!"
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Jason Ackerman

October 16, 2025

5  out of  5
rating by Jason Ackerman
"Rob and his team have been serving the Rock Hill community for many years. He's an excellent State Farm agent, that will take time to sit with you an actual understand your insurance needs. Highly recommend his team to anyone who is looking for insurance."
We responded:
"Thanks for the 5 Star review Jason!! We very much appreciate it!"
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Christie Frazier

October 15, 2025

5  out of  5
rating by Christie Frazier
"Erin was very knowledgeable, made great recommendations and handle me with care."
We responded:
"Christie, thank you for sharing your experience with Erin! We greatly appreciate your business!"
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Alyssa Vititow

October 13, 2025

5  out of  5
rating by Alyssa Vititow
"Extremely efficient and attentive. We have many policies with them and have for over 15 years. Would definitely recommend."
We responded:
"Alyssa, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency! If you ever have any questions or need assistance, we’re here to help!"
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Greg Meitus

October 9, 2025

5  out of  5
rating by Greg Meitus
"Excellent customer service from Erin Wood provided when I requested a homeowner's policy update."
We responded:
"We’re honored by your positive feedback and we are so happy that you're pleased with Erin's service! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alan Kawakami

October 3, 2025

5  out of  5
rating by Alan Kawakami
"I've been a long-time client of Rob Joiner and his team. They are always there to provide friendly and accurate information and are very responsive when exploring various options for my insurance and financial services needs. They're quick to respond and I always feel I have an advocate on my side."
We responded:
"Thank you for the awesome review Alan!! That means so much especially from a long time clients like you and your family!! "
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c gaddy

September 29, 2025

5  out of  5
rating by c gaddy
"Great agency and great Agent! Always there when I need him."
We responded:
"Thank you Chris! As always, you are just too kind!"
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Nicholas Comerford

September 29, 2025

5  out of  5
rating by Nicholas Comerford
"Changing insurance companies was without stress. Everything went smoothly. All questions were answered quickly and competently. Since they are a local office, it is easy to stop by for personal service."
We responded:
"Nicholas, thank you for the 5 Star review! I'm so glad that you are happy with the service that we provide! Please reach out anytime you need us and we'll be happy to assist! Thank you for the trust you put in our agency!"
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Jack

September 25, 2025

5  out of  5
rating by Jack
"Been doing business with this agents office for a very long time. Always pleased with them."
We responded:
"Jack...Thanks so much for the 5 Star Review!! I'm so happy that you are pleased with our service! Please let us know whenever you need us!"
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Sheila Sommers

September 15, 2025

5  out of  5
rating by Sheila Sommers
"Very personable and efficient."
We responded:
"Thank you for the 5 Star review Sheila! We appreciate your business and are here if and when you need us!"
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Codruta Boldis

September 11, 2025

5  out of  5
rating by Codruta Boldis
"Erin is the best of the best ,Always ready to help,I will recomand her to all my friends Thank you Erin"
We responded:
"Codruta…thank you so much for the nice comments about Erin! She is a wonderful part of our team! Please reach out anytime you need us!"
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Nic Johnson

September 11, 2025

5  out of  5
rating by Nic Johnson
"Highly recommend for all your insurance needs!!!"
We responded:
"Nic… thank you so much for the 5 Star review! We appreciate your business"
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calcutta175

September 4, 2025

5  out of  5
rating by calcutta175
"Grant W. with State Farm insurance is an outstanding performer. He provided quotes for my home and vehicles very quickly and accurately."
We responded:
"Thank you so much for the 5 Star review and the nice comments about Grant! He does an outstanding job helping our customers!"
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Carol Newman

September 3, 2025

5  out of  5
rating by Carol Newman
"Rob Joiner and his team are the best. They are very accommodating and helpful."
We responded:
"Carol, thank you for the great review!! We appreciate your business!!"
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Kelvin Hudson

September 2, 2025

5  out of  5
rating by Kelvin Hudson
"I have been at state farm for 16 yrs! Love them!"
We responded:
"We love seeing reviews like this, Kelvin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"