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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Malisha Singletary

Malisha Singletary

August 8, 2025

5  out of  5
rating by Malisha Singletary
"Joiners team is phenomenal. We have had service for years and my go to person Rebekah is always great responding and providing options. Big company with small town hospitality and service that we love in the South!"
We responded:
"Malisha...Thank you so much for the great review! Rebekah is a great member of my team and I'm glad that you are so happy with the service she has provided you! We appreciate your business!!"
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Rhonda Lennox-Langford

August 7, 2025

5  out of  5
rating by Rhonda Lennox-Langford
"You can’t find a better insurance agency! Rob Joiners team has always gone above and beyond to assist me with my insurance needs ❤️"
We responded:
"Rhonda…we appreciate your nice comments and are so happy that we are meeting your expectations! Thank you for the 5 Star review!!"
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Vicki Danz

August 5, 2025

5  out of  5
rating by Vicki Danz
"I spoke with Erin today and she was absolutely fantastic! She was very nice and very professional beyond words!"
We responded:
"Vicki… Thank you so much for the kind words about Erin! I’m so glad you’re happy with her service, she is a great member of my team! Thank you so much for trusting your business to our agency!"
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MaryAnn Brady

August 1, 2025

5  out of  5
rating by MaryAnn Brady
"Grant was very personable and worked with me to tailor our coverage to our needs. Great representative for State Farm!"
We responded:
"MaryAnn…thank you for your nice comments about Grant! We appreciate your business!!"
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C Woodruff

July 29, 2025

4  out of  5
rating by C Woodruff
"Erin is always so good to work with. Very helpful and responsive."
We responded:
"Thank you so much for the nice review and kind comments about Erin! We appreciate your trust in our agency!!"
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Antonio Wade

July 28, 2025

5  out of  5
rating by Antonio Wade
"I only work with Erin. She respond back in a timely manner. She make sure she gives me the correct information. Which means, if she has to ask questions, reach out to underwriting or get the information from a co worker. She does just that! She is very professional, accurate and consistent. Thank you Erin for always making sure I get the right answer."
We responded:
"Antonio...Thanks so much for the 5 Star review!! I will pass on your very nice comments about Erin to her!! Hope you are doing well!!"
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Tyler Burris

July 28, 2025

5  out of  5
rating by Tyler Burris
"Grant has been a lot of help and made the process very easy. 5 stars hands down."
We responded:
"Tyler...thank you for your business and the nice comments about Grant!!"
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Brent Zonyk

July 23, 2025

5  out of  5
rating by Brent Zonyk
"Always friendly and professional service"
We responded:
"Brent...thank you for the 5 star review!!"
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Harman Gill

July 21, 2025

5  out of  5
rating by Harman Gill
"Great customer experience with Grant Willis who patiently helped me navigate different coverage options. Recommend it for experience and competitiveness."
We responded:
"Harman....thanks so much for the nice comments about our team member, Grant Willis! We appreciate you and your business very much!!"
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Leo Bringeskog

July 17, 2025

5  out of  5
rating by Leo Bringeskog
"I’ve dealt with them numerous times over the years they always been great. My family’s been with State Farm for over 20 years and They have never let us down. This is a great office definitely the place to go to."
We responded:
"Leo...thank you for the nice comments and the 5 Star review!! We appreciate your business and your confidence in our agency!"
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Brad Devereaux

July 14, 2025

5  out of  5
rating by Brad Devereaux
"Grant was a big help in reviewing my auto coverage."
We responded:
"Brad…Thankyou so much for the great review! So glad that Grant was such a great help to you! "
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Nancy Griffin

July 7, 2025

5  out of  5
rating by Nancy Griffin
"Always help available when needed!"
We responded:
"Nancy...thank you so much for the kind words and great review! We appreciate you and your trust in our agency!"
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Beth Carmichael

July 7, 2025

5  out of  5
rating by Beth Carmichael
"We have been with Rob Joiner for over 25 years and are very pleased with the service"
We responded:
"Beth, thank you so much for the kind words and the 5 Star review! We're so happy that you are pleased with our service! I hope we have your trust for the next 25 years!!"
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robert sturghill

June 27, 2025

5  out of  5
rating by robert sturghill
"Quick and easy service"
We responded:
"Robert…Thankyou for the awesome 5 Star review!! I’m so happy that you are pleased with our service!!"
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Brandice Lynn

June 26, 2025

5  out of  5
rating by Brandice Lynn
"I’ve had a great experience with my State Farm office, especially thanks to Erin. She’s always so sweet and helpful anytime I call or need something. Most recently, she helped me add my son to my policy, and the process was smooth and stress free, just like every time I’ve worked with her in the past. She’s knowledgeable, kind, and really takes the time to make sure everything is done right. I truly appreciate her and the excellent service she provides!"
We responded:
"Brandice…thank you so much for the kind words about Erin! She is a tremendous part of our team! Your trust in my agency is much appreciated!"
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Lauren Crowder

June 20, 2025

5  out of  5
rating by Lauren Crowder
"Ashley and Grant are outstanding. Their kindness and willingness to help are top tier. Fantastic people!"
We responded:
"Lauren, Thanks so much for the 5 Star review!! It is much appreciated!"
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Mitchell McGee

June 18, 2025

5  out of  5
rating by Mitchell McGee
"I highly recommend working with Rob Joiner's State Farm Agency. Specifically ask for Grant Willis, he is a true professional and made the whole process quick and easy."
We responded:
"Mitchell...thank you for the 5 Star review!! Thank you as well for the nice comments about Grant! He's a great part of our team! We appreciate your business!"
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Widget Hawk

June 12, 2025

5  out of  5
rating by Widget Hawk
"Had a great experience dealing with Grant Willis at State Farm! He was delightful, patient and very thorough. Even better than that he saved us $. Thanks Grant and Rob Joiner State Farm."
We responded:
"Widget…Thankyou for the nice comments about Grant. He’s a great part of our team!! Thank you for trusting State Farm and our agency with your business! "
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Kelvin Hudson

June 11, 2025

5  out of  5
rating by Kelvin Hudson
"I have been at state farm for 16 yrs! Love them!"
We responded:
"We love seeing reviews like this, Kelvin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Tyler Lesneski

June 10, 2025

5  out of  5
rating by Tyler Lesneski
"Rebekah’s CS is top notch. She is extremely responsive and helped my issue quickly."
We responded:
"Tyler...thank you so much for the nice comments about Rebekah!! She's a great part of our team here and we're fortunate to have her! Thank you as well for the 5 Star Review!! It is MUCH appreciated! "
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Craig Haisley

June 3, 2025

5  out of  5
rating by Craig Haisley
"Rebekah and Rob from State Farm Rob Joiner great customer service! Always ready to help or answer questions!!"
We responded:
"Thank you Craig!! We very much appreciate your comments! Bekah does a great job and I thank you for mentioning her!! "
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Kelly- Proud New Yorker

June 2, 2025

5  out of  5
rating by Kelly- Proud New Yorker
"It's always a pleasure doing business with this State Farm office. They are courteous, well knowledgeable and eager to help."
We responded:
"Kelly...thank you so much for your 5 Star review! I'm glad that my agency holds up to the service you expect from State Farm! We appreciate your business very much!!"
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Ron Sims

May 30, 2025

5  out of  5
rating by Ron Sims
"Been with Rob Joiner for over 20 years, a I have worked with Erin and Ashley many times and have always been satisfied with their knowledge and help. They always respond to questions and policy info. Highly recommend this office for your insurance needs"
We responded:
"Ron...thank you so much for the nice comments about Erin and Ashley! They are terrific members of my team and I'm so glad you're happy with the service that they've provided! Thank you for your loyalty to my agency and State Farm!!"
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Nancy B

May 29, 2025

5  out of  5
rating by Nancy B
"Grant Willis promptly returned emails/calls as well as explained the commercial auto policy (and options) thoroughly. Not only was he knowledgeable, but friendly and courteous. I highly recommend Grant as well as State Farm."
We responded:
"Nancy...Thank you so much for the kind words about Grant! We are proud to have Grant on our Team and appreciate your business very much!!"
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Ed Salter

May 28, 2025

5  out of  5
rating by Ed Salter
"The Rob Joiner agencies were very helpful and would recommend the State Farm services to anyone who's looking for insurance coverage."
We responded:
"Ed...Thank you for the very nice comments and the 5 Star review! Trusting my agency and State Farm with your insurance needs means more than you know!"